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Symantec Endpoint Protection MSS (Managed Security Services) is designed to remove, and significantly reduce the resource burden's that a customer has to sustain for the administration, usage and optimum performance of Symantec Endpoint Protection.

Dependent on SLA options the service is designed to remove, and/or significantly reduce the resource burden’s that a Customer has to sustain for the administration, usage and optimum performance of SEP. Symantec Endpoint Protection is a powerful application that incorporates many different endpoint security elements and modules, requiring regular updates to ensure its optimum performance.

Why is CST right for this service?

  • A recognised Symantec security partner since 2001 and contracted by Symantec UK for professional services.

  • Obtained 'Specialist Partner” status within ‘Enterprise Security’ (Symantec’s category that incorporates the SEP solution).

  • Attained ‘Master Specialist Partner’ status within 'Enterprise Security'. As of January 2013, CST is the only partner to have achieved this within the UK. The 'Master' distinction is Symantec’s categorisation for a Partner that has passed technical examinations and undertaken peer reviews to demonstrate capable consultancy ability. 

  • Approved by Symantec to provide front line support for SEP under the Symantec 'Technical Assistance Partner Programme' (TAPP).

  • Three times winner of the 'Symantec Best Security Partner' awards.

Key features

  • Warranty – money back virus damage warranty
  • Proactive remote monitoring of key SEP events and Malware alerts
  • On-site services for preventive maintenance tasks
  • Malware Out-Break management
  • Remote access of systems for policy and system administration changes
  • Premium telephone technical support
  • Reporting of key system attributes “health check reports”

Key Benefits

  • Best Practise industry Protection against Malware and Associated Risks
  • Reduced Internal Support Resource Costs & burden
  • Enhanced productivity and availability of Systems and Users
  • Improved data integrity and system confidence

Opinion & Resources

Managed Security Services translates to delegating security tasks but not compromising control. In most instances security requires resource and expertise to obtain the maximum return from its investment.

CST can offer you external managed security services, or provide the management, migration and roll-out for inhouse solutions through our consultancy services.

Nigel Lewis